Subway’s international headquarters are in Milford, Connecticut, with five regional centers supporting the business’s international operations. The regional offices for European franchises are located in Amsterdam (Netherlands); the Australian and Nz locations are supported from Brisbane (Australia); the Asian locations are supported from offices in Beirut (Lebanon) and Singapore; as well as the Latin American support center is in Miami.
In 1965, Fred DeLuca borrowed $1,000 from friend Peter Buck to start out “Pete’s Super Submarines” in Bridgeport, Connecticut, and in the following year, they formed Doctor’s Associates Inc. to oversee operations of the restaurants since the franchise expanded. The holding company derives its name from DeLuca’s goal to earn enough from the business to pay tuition for medical school, as well as Buck’s using a doctorate in physics. Doctor’s Associates is not connected to, nor endorsed by, any medical organization. In 1968, the sandwich shop was renamed “Subway”.
The first Subway on the West Coast was opened in Fresno, California, in 1978. The very first subway close to me outside North America opened in Bahrain in December 1984. The very first Subway in the United Kingdom was opened in Brighton in 1996. In 2004, Subway began opening stores in Walmart supercenters and surpassed the number of McDonald’s locations inside U.S. Walmart stores in 2007.
Since 2007, Subway has consistently ranked in Entrepreneur magazine’s Top 500 Franchises list. In 2015, it ranked #3 on the “Top Global Franchises” list and #1 because the “Fastest Growing Franchise”. At the conclusion of 2010, Subway had become the largest fast food chain worldwide, with 33,749 restaurants – 1,012 more than McDonald’s.
Subway restaurant in Stanhope, New Jersey (2018)
In January 2015, Suzanne Greco became president and CEO after her brother Fred DeLuca, the company’s first CEO, died of leukemia in September 2015 after being ill for 2 years.
In 2016, Subway closed countless restaurants in the U.S., experiencing a net loss in locations the first time. However, with 26,744 locations, it remained by far the most ubiquitous restaurant chain in the U.S. (with McDonald’s within the #2 spot).
Interior of any Subway franchise in Huntington, Virginia designed in the newest style.
Also in 2016, Subway announced a whole new logo for that franchise, to be implemented in 2017. On July 17, 2017, Subway unveiled redesigned restaurants, dubbed “Fresh Forward.” Features include self-order kiosks; USB charging ports at tables; and new menu items, including additional condiments, and bread made without gluten. The company is piloting the alterations at 12 locations across the United States, Canada, and the United Kingdom, with many features anticipated to be implemented into stores worldwide by the end of 2017.
In 2017, the chain closed greater than 800 of the U.S. locations. In April 2018, the chain announced it could close about 500 more that year. According Abha Bhattarai of The Washington Post, this is a result of three consecutive numerous years of falling profits, and foot traffic in Subway stores reduced by 25 % since 2012. Franchisees also complained that this company’s deep promotions further ate away at profits. Industry analysts like Bob Phibbs, chief executive of the Ny-based consulting firm Retail Doctor, say changing tastes on the element of consumers, who more regularly prefer locally sourced produce and hormone-free meat served by regional start-ups like Sweetgreen, particularly in metropolitan areas, are the cause of the drop in Subway’s sales, as well as lack of market share to competitors. These include fast-casual eateries and sandwich shops like Panera Bread, Au Bon Pain and Firehouse Subs, as well as food trucks, and supermarkets that offer freshly made meals at huge discounts. In January 2018, Subway invested $25 million in a re-branding campaign directed at young consumers in order to revitalize its image and boost sales.
As of June 2017, Subway had approximately 42,000 locations in 111 countries worldwide, all independently owned. These locations are largely concentrated in North America, with 24,350 in america, 3,155 in Canada, and 929 in Mexico; this really is almost as many U.S. locations as McDonald’s and Starbucks combined. Outside North America, the countries using the most locations are Australia (approximately 1,400), Brazil (approximately 2,200), as well as the Uk (approximately 2,300).
The chain has partnered with 4 delivery services to make this happen
So now you can get your Subway sandwiches delivered. Subway has partnered with four delivery providers to take the chain’s iconic menu to customers nationwide. Subway has made it feasible to have your tuna salad, green pepper and cheddar cheese footlong creation – or whatever else it is actually you like – delivered to from Subway through UberEats, Grubhub, DoorDash and Postmates.
The Most Famous Menu Items at America’s Top Chain Restaurants. The partnership includes delivery from nearly 9,000 Subway shops and includes the full menu. So, you can get chips, a drink, a sandwich, a salad, and a cookie all from Subway’s website and also have it brought to you through the closest available partner. “Delivery is a lot more than just giving our guests a method to order the sandwiches they really want,” said Michael Lang, Subway’s senior director of global convenience, in a press release.
Subway has been struggling lately as other chain restaurants have started to offer its core offerings – sandwiches – and go right after the lunch and delivery crowd. In 2017, the brand’s U.S. store count dropped by 900 locations, and earlier this season Subway announced plans to shutter 500 more locations. Simply by making delivery available on numerous platforms, Subway looks to get better positioned to seize some of the estimated 12 percent growth in food delivery on the next 5 years, in accordance with a 2016 study conducted by Technomic.
The chain plans to continue rolling out delivery services at more Subway restaurants within the coming months. However, you won’t have the capacity to order a $5 footlong, as most Subways have got the sale from the menu. Didn’t realize Subway was changing?
The restaurant chain also has expanded its range of sauces to offer habanero hot sauce, blue cheese dressing, pesto mayo, smoky BBQ sauce, tzatziki, seeded mustard, cranberry relish and tomato chutney. New menu items being made also include: Buffalo Chicken with Blue Cheese Dressing; Greek Lamb with Tzatziki; Mediterranean Chicken with Pesto Mayo; Smashed Falafel with Tzatziki and Turkey & Bacon with Cranberry.
The new Subway menu trial is underway. But the axing of some of Subway’s popular ingredients have recently sparked a social media backlash from customers. Subway fans have flooded the company’s Facebook page with complaints about the removal of carrots, Old English Cheese and pickles. One individual wrote: “Found out today is the last day for carrot and Old English cheese and pickles already are gone. Today is my last subway meal RIP Subway”
‘Most kids love carrot’ Another wrote: “I don’t understand why you would eliminate carrots! Most kids love carrot in their subway and once your child will only eat a cheese & carrot subway (still purchase a complete price sub glazpn only 2 fillings) it’s very disappointing! I’m all for brand new menu’s but seriously losing a staple like carrot is ridiculous! Keep the basics for your kids so the adults can try the new menu. You’ll lose a lot of families, just saying!”
Other Subway fans were pleased about some of the new additions, but agreed that others should stay. On fan posted: “Just tried your new trial menu at your stalls for my usual Monday sub. How dare you are taking away my Old English and Pickles. They’re the first 2 essential ingredients in every sub. And don’t be touching the Chipotle. My god, the Chipotle stays. PS: Nice touch on the Habanero sauce and Feta. Classy.”